The Importance of Actionable Customer Knowledge


KMS lighthouse provides a powerful all-in-one knowledge platform with an extremely fast Search Technology, addressing the broad range of customer-to-company connection channels. The KMS lighthouse suite of products provides a seamless customer experience across all care channels: from self-service, such as the company website or social media platforms, through one-on-one time with customers, such as at contact centers, retail stores and field service, and even up to constantly addressing potential customers, by giving your employees the technological ability to provide answers, anytime and anywhere.

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